Privacy Policy

1. Information We Collect

We collect only the information necessary to provide our services effectively. This typically includes:

• School Details: Institution name, address, contact information, and administrative credentials.
• User Information: Names, contact details, and role identification for administrators, teachers, parents, and students.
• Academic & Operational Data: Attendance records, grades, fee payment history, and communication logs required for school management.
• Usage Data: Technical logs, device types, and browser information used solely to maintain platform performance and security.

2. How We Use Your Information

Your data is used strictly for the purpose of enabling school operations. We use your information to:

• Provide, maintain, and improve GyanMirai services.
• Facilitate communication between schools, teachers, and parents.
• Process fee payments and generate financial reports.
• Send important system alerts, notifications, and updates.
• Provide customer support and resolve technical issues.

3. Data Security

Security is at the core of our infrastructure. We employ industry-standard measures to protect your data from unauthorized access, alteration, or destruction. These measures include:

• Encryption: Data is encrypted both in transit and at rest using modern encryption protocols.
• Access Control: Strict role-based access ensures only authorized personnel can view sensitive information.
• Secure Infrastructure: Our platform is hosted on secure cloud environments with regular security audits.

4. Data Ownership

We believe in clear ownership rights. All school data belongs to the respective school.GyanMirai acts as a data processor and custodian. We do not claim ownership over any institutional, student, or staff data entered into our system. You retain full control to export or manage your data at any time.

5. Data Sharing

We share data only when strictly necessary to provide our services or when required by law. This includes sharing with:

• Trusted service providers (e.g., cloud hosting, SMS gateways) bound by strict confidentiality agreements.
• Legal authorities, only if subject to a valid legal process or court order.

6. Cookies & Tracking

We use cookies and similar technologies primarily to manage login sessions, remember user preferences, and ensure platform security. We do not use invasive tracking cookies for cross-site advertising. You can control or disable cookies through your browser settings, though this may affect some platform functionality.

7. Your Rights

As a user, you have rights regarding your personal information. Depending on your role and applicable laws, you may have the right to:

• Access specific personal information we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your data (subject to school archival policies and legal requirements).

Please contact your school administrator or our support team to exercise these rights.

8. Children’s Privacy

GyanMirai is an educational platform designed for schools. Student data is collected and managed strictly under the supervision and authorization of the educational institution. We comply with applicable child data protection laws and prioritize the safety of student information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised "Last updated" date. Continued use of our services implies acceptance of these changes.